Monday, August 25, 2008

BLAME IT ON VERIZON FIOS


I should have had this blog written last Saturday, but I happily blame it on my Verizon Fios installers (who really made my day, my month, hell, probably even my YEAR)for the lack of free time.
After dealing with crappy Comcast customer service, I cancelled our cable and DVR.
After one, two days tops, I realized that cable (more importantly, the DVR)was a prime necessity.
Mr. Shagpiece though, thought it was nice not to have to pay a costly cable bill. He could take it or leave it.
WHAT HAD I DONE?
You would think the canceling of cable would give me more time to write...but you would be mistaken.
Now, I had to watch TV in REAL TIME. I had to stop whatever I was doing, sit my butt on the couch, and pay attention (no more rewinding, no more pausing, no more skipping over commercials).
And T.V. w/o cable? Yawn.
Gone were my comfort channels...the Food Network, HGTV. Gone were my shallow guilty pleasures...E! and Bravo and The Style Channel.
Gone were my reality w/o the guilt shows on Discovery (Deadliest Catch and Dirty Jobs).
A month later, Mr. Shagpiece admits he too misses his Comcast Sports Rise, ESPN, and DVRing the Saturday night line up that is a must watch for every person that wears a uniform with a badge and carries a gun...America's Most Wanted and Cops.
Right after Mr. Shagpiece said those words, A Verizon Fios commercial came on TV...FREE DVR for a year.
Surely, it was a sign.
He gave in (after I PROMISED to have my novel completed by the end of the week) and a few days later, the Verizon Fios Installers showed up.
They had manners. They had personality. They had a DVR and faster Internet connections. They had halo's over their heads and I'm pretty sure they didn't walk, they levitated.
Fios is no joke. When they say a better picture, they mean a whole hell of a lot better picture.
I didn't get my book done in a week...I mean, I did have to catch up on all the shows I've missed...Entourage, Project Runway...as well as discovering new shows, Pam, Girl on the Loose (not impressed-kinda boring), Generation Kill.
But now that I'm DVRing all my shows, watching them on MY TIME, the book is on track to be completed by August 31.
Every day I wake up and feel ecstatic that I have cable and a DVR once again. And dealing with Verizon has been icing on the cake. The only attitude I've received from them is great attitude.
I'll say it again; the Verizon guys not only made my day, they made my year.
And a special shout out to Mr. Shagpiece. I did NOT mean any of those things I called you after you hesitated when I suggested getting cable again.
Just as soon as I'm done watching all the episodes of Curb Your Enthusiasm, I'll give you that massage I promised.

Saturday, August 16, 2008

LaToya-Borders Book Store (Airport Square)


For some women, heaven is a shoe store.
For a writer (well, for this writer, anyway) heaven is a bookstore with a cafe.
At the Borders in Airport Square, North Wales, is an employee at the Cafe who is always very kind and often seems to be on her own, multitasking peoples orders without freaking out.
I'd be like, "You want a WHAT? Can't you see I'm already working on three frozen drinks and warming up two scones? Why don't you just get a freaking coffee and call it a day?"
Anyway, not LaToya.
KT has this thing for frozen drinks with whip cream...it's usually her 'big treat' of the week. A trip to the book store and a chocolate chip frozen drink.
Well, when LaToya made one for Kt-I think she ruined her for life. No other frozen drink could live up to the Mount Everst of whip cream and huge chunks of Oreo's in the whip cream.
It was a piece of dessert art.
KT practically levitated over it.
So thank you to LaToya for always being patient, sweet, and providing great customer service.
You made my day, but more importantly, you made KT's day.

Tuesday, August 12, 2008

Of Men and Meat



I love Wegmans. It's clean and spacious and they make the most fabulous things in the take away departments (bakery, deli, meats).

The other week, I stopped at the meat counter and asked the young guy behind the counter for a NY Strip, not realizing he was getting ready to leave for the day (which I should have realized because he wasn't wearing the uniform jacket). He asked if I was planning on grilling the steak and when I said yes, he wrapped the steak up, came over to where I was standing and told me he had the best recipe for grilled steak.
Now, I've been in sales before. I know a thing or two about leading the customer to a product, putting it in their hands, and hoping they will walk away with it.
However, this guy (I'd later learn his name is Matt), was not trying to sell me product.
He just loves meat. Er, not THAT way.
"Put some basting oil on the steak, some Kosher Salt, and season it with Wegmans pepper blend seasoning, sear it on the grill for about one - two minutes each side, then turn down your heat and finish cooking it the way you like it."
I looked for a name badge, and not seeing one, realized that he was either just starting or just ending his shift. When I asked, he said he was done for the day!Yet there he was, not running out the door; genuine and helpful.
I did stop a manager on the way out to tell her that Matt had been really great (and I hope we all remember to give credit where credit it due).
That very simple recipe turned out fabulous. Gordon Ramsay would have been proud.
I've stopped at the meat counter a few times since then, and have been helped by a variety of people, and all of them are just as helpful as Matt.
I'm not sure what's going on in the backroom, but whatever it is, it's working!
So thanks to Matt for not running out the door at quitting time, and for giving me a great, simple, steak recipe.
And thanks to everyone behing the meat counter - you guys (and GIRLS) are always very engaging and the most helpful department in all of Wegmans!

Wednesday, July 9, 2008

Dog Days of Summer



It doesn't take much to make my day really.
And isn't life supposed to be about the simple things as much as the big things (if not more).
This morning as I'm sitting at my desk, a lady walks by with four dogs. Each dog has a twin! This made me do a double take, and then it made me laugh.

Though I still had bed head, no shoes, smudged mascara, I ran out the door with my camera.

I just had to get a picture of this! It made me smile, perhaps it would do the same for others.

And that was Barb's introduction to me: Crazy lady with flat hair, coffee breath, waving camera manically and shouting "Excuse me!"

Barb was kind enough to stop and talk to me. The pugs and one black dog belong to her, the other black dog is temporary while his owner is away.

I have met most of my neighbor's because of my dog (usually by passing each other on dog walks, though there is the occasional "SORRY!" when I'm not paying attention to him when we're in the backyard). And I've discovered that much as people bond over sports teams, animal lovers are always willing to stop and chat.

So to Barb and her brood for making me smile (and it was a bit of a stressful morning), and to all the dog lovers who know that it only takes a wag of a tail to make your day...Cheers!

Friday, July 4, 2008

MARK (the server, NOT to be confused with the owner) - ROASTED PEPPER


The Roasted Pepper does not pretend to be fashionable nor is it pretentious. T walls are painted forest green; they are decorated wit old stage coach wheels and stars. You might expect someone to be singing "The Yellow Rose of Texas" in the kitchen, but you'd be disappointed.
It is located in Chalfont, Pa. Right on 202, a little past (or a little before- depending on the direction you're coming from)152.
No sir, we are not in Texas, but the Roasted Pepper does bring some of that home cooked Texas feel to it; made evident by a server/host/story teller named Mark.
He recommended the Chicken Parm sandwich. After I had one bite, I knew I could trust him. The sandwich, made by Debbie who wears many different hats, was fabulous.
I was meeting a client at the Roasted Pepper, who was delayed. Lucky for me, the Roasted Pepper was a bit slow during this Fourth of July week, and Mark entertained me. The kid (he's really not a kid, though he looks like a he's not old enough to by a 6 pack)has had two kidney transplants (at the age of 4, one of his kidney's failed), has been shot (it's a really long story, be sure to ask him if they're not busy,) and has survived all the crap life has thrown against his wall. None of that crap has stuck to him.
What was most remarkable to me was Mark's easy going outlook on life. You know how you meet some people and they might have a seasonal allergy disorder and that's all they can complain about? Well, Mark had a smile on his face when he was telling his stories, as if he was describing nothing more than floating down a lazy river in an inner tube. It's allllllllll good.
I'm always moved by people who shrug off life's tradgedies. That's admirable.
And is the Chicken Parm at the Roasted Pepper.

Monday, June 23, 2008

ARK ANIMAL HOSPITAL


Katie and I had just left the house. We were driving down the street, hadn't even reached the end of our block, when we saw something that made our hearts sink. A bunny had been hit by a car (it seemed) and its back legs were broken. The bunny was trying to drag itself over to the side of the road using it's two front legs.
Katie and I glanced at each other.
"What do you want me to do?" I wailed, thinking this was not a good start to our day. And knowing Katie, she'd want me to do something. I wanted to do something, but I didn't want to get blood everywhere or risk being bitten by a frantic bunny.
"Stop and pick it up! At least help it get off the road." Katie begged me.
There were two options. One - Do nothing and let nature take its course. Teach Katie that life sucks and living, dying, getting run over by cars, is all part of the show. I knew, though, that we'd both spend the rest of the day, the rest of the next few days, wondering about the bunny and feeling horrible. So, that was never really a choice.
Two - Go back, pick up the bunny, take it to the vet, and ask if they would quickly put it out of it's misery.
I turned the car around, parked, and Katie grabbed two plastic bags from the glove compartment.
The bunny was badly injured but still breathing. As I wrapped up the bloody bits, the bunny seemed resigned to its fate and didn't try to bite or fight in anyway. I had to fight back big tears (don't let the kid see you cry!). Katie got back in the passenger seat and I put the bunny in her lap.
"Just rub him right around his ears, it seems to calm him," I said.
She rubbed his ears gently and talked to him kindly as I swerved to avoid bumps in the road.
"You're sure you're okay with this, Katie?"
"Well, yeah. I want to be a vet so I'm going to have to get used to this kind of thing."
I drove to Ark Animal Hospital . Though I've only been there one time with Diablo, I remembered them as being very kind...from the receptionist to the assistants to the doctors, everyone was friendly and patient.
We took the bunny in and the receptionist thanked us for stopping to help the bunny, and assured Katie they would quickly put an end to his suffering.
We returned an hour later, camera in hand; Ark Animal had taken a really crappy incident and made a little girl feel a whole lot better about the way nature and humans work.
And this time around, Tim, the manager, was kind enough to give Katie a tour of the hospital.
And I have to say, Katie really made my day. She was so tender with the bunny, and kept her emotions in check, and was able to take a concept that boggles most us and chalk it up to 'just a part of life'. But that doesn't mean you can't be compassionate along the way.
So to Ark Animal Hospital, and to Katie, I say Thank You!

Friday, June 13, 2008

Diana Stever-Acme Food Store, Chalfont PA


OH.MY.GOD.
I was having the worst craving for ice-cream (Breyers Fried Ice Cream), chips (Herr's Red Hot)and soda (Diet Dr. Pepper-I like the taste of Diet!). I'm at the self check out with my loot, ready to pay, when the machine tells me my debit card is declined.
WHAT? Impossible!
I try again.
A line of people forms behind me.
Enter Diana, who works at Acme.
Very patiently, she has me try again.
Nope.
DECLINED.
I blather on about how I'm SURE there is money in there.
She keeps cheery the whole time.
The people behind me are probably snickering. I'm too mortified to turn and look.
But Diana does not snicker or narrow her eyes at me. She is kind and helpful and does not judge.
I mean, I can be quite the judger myself, if we're being honest here.
I have five dollars in cash, so I buy the ice cream, and she offers to put the rest back. Nicely. In a non judgemental voice. And c'mon, what I know to be PMS cravings might look like illegal substance kind of cravings!
In the parking lot, I call my bank. The automated system says I have more than enough money available!
So I walk in and try again. Man I want those Red Hots!
No go.
Mortified. Again.
I call the bank when I get home. While I'm eating my ice cream, the bank rep tells me there had been a temporary problem with the system but it should work now.
Yippee! No one had broken into my account to steal all my millions! The bank had not revoked my card because I used it to buy US Weekly.
I had to have those damn chips. And that Diet Dr. Pepper or my cravings would not be complete.
But more than anything, I wanted to go back to Acme and thank Diana for being so kind during an embarrassing moment.
So I got my chips and soda. (the card worked!)
And I told Diana how much her patience and joking meant to me.
And Diana taught me two important lessons.
Don't Judge.
And always have enough cash on hand to buy what you want...just in case!
Thanks Diana!

Friday, June 6, 2008

NINETY NINE










A new restaurant opened in Warrington, right near our favorite 'date' place, Wegman's Grocery Store (hey, if you've ever been to Wegman's you know what I'm talking about). Ninety Nine (99).
We'd seen a sign on the door last week that said they were opening June 6th, so we decided to swing by.
IT WAS OUR LUCKY DAY, as it was a soft opening and LUNCH WAS FREE. Alcohol was not, however, but they were donating all proceeds from alcohol sales to a local children's charity AND 99 was matching the amount of money brought in by the customers.
NICE.
Of course, I believe in giving back to the community so we had a few drinks.
We sat at the bar, which is square, spacious, and looks over the kitchen. There are many TVs so you can keep up with sports/news.
Adam waited on us first, helped by Stephanie. Both were outstanding. Talkative, but knew when to retreat (and that's a true art form!).
The menu is varied and truly has something for everyone.
We started off with pot stickers, which were surprisingly light.
Mr. It has the salmon which he raved about (see picture above) and I had a turkey panini that had an unusual filling that included avocado, candied cranberries. It was fabulous and the combination of flavors rocked!
We both agreed the fries (rosemary and Parmesan dusted) had a great flavor.
The managers all came around to make sure we were taken care of.
The Happy Hour specials rock and from 9pm to close they have half price appetizers(at the bar only).
I have a feeling even if we hadn't the fortune of dining for "free", Ninety Nine would still have made our day!

Wednesday, June 4, 2008

PUMPERNICKS


My favorite time of the day is breakfast time.
Mr. It and I have traveled far and wide to find the perfect breakfast spot.
Pumpernicks is IT for casual inexpensive and excellent.
Everyone is always very friendly. And service? Lemme tell you, those cooks must have some magic dust back in the kitchen because after placing your order, don't even think you're going to read the morning paper! As soon as you open the paper, BA BOOM, breakfast is served!
Theresa was our waitress this morning and she was prompt, smiling, and who could ask for anything more?
I have no doubt they do an excellent lunch and dinner, too, because the parking lot is always packed.
Thanks Pumpernicks, you really made my day!

Friday, May 30, 2008

THE KNIGHT HOUSE, DOYLESTOWN, PA



We were supposed to be having lunch at 99 Steaks (or whatever it's called). But they hadn't opened yet so we ended up at The Knight House in Doylestown Pa.
We've been there before, and like it each time, but today seem really spectacular.
We sat outside on the back patio and at once feels comfortable but classy. Our server Jean was prompt, courteous, and made just the right amount of connection with us.
Mr. It had the seafood bisque (HE LOVED IT) and Crab Cakes (again, love love love). I had the steak which was cooked with a mild yet kicky sauce. The fries were thin (not anorexic)(but not big girl size either)just the right size and tenderness.
The presentation was fabulous! Gordon Ramsey would have been proud.
Mr. It FORCED ME TO HAVE DESSERT.
I choose a Lemon Berry cake. So light. So moist. So creamy and perfect for summer. He picked a vanilla creme brulee. Oh, he would marry Ms. Brulee in a second...marry me though? I guess I'd have to be a 100% sweeter.
I really enjoy The Knight House, esp when we sit outside on the back deck.
I hope we find many more reasons to go there this summer!
Thanks Jean!

Wednesday, May 28, 2008

123Print.Com

I've been using another printer for my business cards but I wanted something new.
I searched the web and found www.123print.com.
One of the cards matched my website (who woulda thought?), so I took a chance and ordered.
Well.
My cards arrived faster than a Twitter update! And that's taking into account that Monday was a holiday.
And the cards look fantastic!
They are really really inexpensive (we are talking 9 dollars and some change including shipping)and well worth it.

Spring Valley Nurseries (ask for Tony!)

We had wanted a Dogwood tree and driving home from Doylestown, Pa one day, stopped by at Spring Valley Nurseries on route 202. It was our first visit.
We were going to get a quote and shop around.
Then we met Tony.
Tony has the patience of a saint. I asked a million questions and he had a million answers.
There was no hurry to buy, and certainly, no pressure from Tony. But when I shop and expierence helpful people who are kind and patient, I have no desire to "shop around", why would I?
If you need something to brighten up the yard, stop by at Spring Valley Nurseries and tell Tony we said hi!

Meghan - Blue Hair Studio



I've been all around at Blue. When my inital hairstylist left, I went to Frankie. Frank has a personality that's worthy of late show guest potential. Then Frank went on vacation and I went to Maren.

Maren had the flu and I went to Meghan. I was ready to take my long hair short and Meghan cut my long locks as I sat gripping the arm rests. She did an excellent job and I left feeling like a younger, cooler, version of me.

If there's one problem I have with Blue (and all hair studios should have this problem)...it's that I adore and trust all hair artists there. Then when I go to one artist I feel horribly guilty (damn Catholic upbringing) and like I'm cheating.

But see, that's the great thing about Blue, everyone there rocks and each has something in their personality that is clickable - and all have outrageous talent.

Also, they are open on Sunday's now and if you're looking for a relaxing day and a mimosa, book with Meghan on a Sunday~! (215) 947-2963

Ted's Montana Grill






I had just pulled into a parking space in front of Ted's Montana Grill...a sign on the restaurant said it was now open to the public...

A young waiter dressed in jeans and a white shirt (I later found out his name was Bobby) assured me the restaurant was open and I should REALLY REALLY think about eating there tonight because I'd be REALLY surprised.

I called The Wrath Man and suggested instead of P.F. Changs, we try out Ted's Montana Grill.

The Wrath Man and I sat at the bar and I immediately loved the dark wood and muted lighting. Upscale without the uppity. The staff was friendly and the food (all made on premises) was great.

At the end of our meal, the manager picked up our check and said it was "Customer Appreciation Night" and the meal was on the house.

Well, ever since then, we've been hooked. Not to mention it's next to Border's Books, Wegman's, and the movie theater.

And The Wrath Man LOVES the Bison Burger.

BORGHIS

Borghi’s Restaurant sits on the corner of Main St and 202 in Chalfont Pa. It’s majestic in size as the building was once a hotel dating back to the early 1900’s.To be honest, the bar area was so inviting, that MJ and I made a bee line for a bar stool to watch the rest of the Phillie’s game.The bar was empty on this Sunday night (Labor Day weekend), but laughter and loud voices swirled down from the second floor, where a party was in full swing.Though the wait staff was busy fetching orders from the party, they made us feel welcome and always checked back in on us to see if we were pleased with our drinks and our food.And “pleased” we were. MJ had the seafood special…shrimp with pasta in a white cream sauce and I had the prime rib a-top sliced browned potatoes in a spicy sauce. Both dinners were one of several evening specials.The Phillie’s lost, which was no surprise, but our experience at Borghi’s was a fantastic surprise! A Grand Slam!

Maren-Blue Hair Studio

It was a bad dye job (think circus pink) that sent me to a new hair studio. I found Blue over a year ago. I have never been 100% happy with any hair studio. I may have liked the stylist but the actual studio left me cold or feeling out of place. I may have loved the atmosphere but the stylist was too chatty or not chatty enough.Blue Hair studio meets all expectations. The owner, Will, set out to do something different and he succeeds on every level. It’s warm, it’s friendly, it’s unpretentious, yet it’s NOW, it’s new, it’s fun.Everyone who works at Bleu is genuine and talented.I’ve had the pleasure of trying on a few different stylists and while I have liked them all, Maren is my perfect fit. She understands what type of blonde I like to be (this is HUGE), she’s personable and so easy to get along with. I can’t say enough good things about Blue. If you’re looking for a great place, try Blue, if you’re looking for a great stylist, ask for Maren. Hair Stylists are such a personal thing, if you don’t feel the hit factor with Maren (I would have a hard time believing you wouldn’t) try a different stylist; they are all out of this world, otherwise they wouldn’t be working at Blue.

Sweet Blossoms (Bra shopping!)

A confection of a shop specializing in lingerie.Sweet Blossoms is far better than Victoria's Secret.
Why?
Personal attention and a huge selection of sizes, colors, and styles.Because customer service is a priority with me, I'll continue shopping at Sweet Blossoms, where the ladies who work there really know the importance of a great bra!